Each Custom trophy will have the option to upload your logo and text. Our team then sand carves your custom trophies accordingly once your proof is approved.
We sure do! The best part is were no your normal trophy shop, we manufacture and hand-build our exclusive awards trophies. This means we don’t have long delays when you order as many trophy shops need to buy their awards from companies like us then resell the custom trophies to you after engraving or printing. We save your organization time and money while providing impeccable service and quality factory direct..
Our folks are amazingly fast! Most orders less than 10 custom trophies can be proofed, hand-built, personalized with your employee names, dates, or whatever you choose, then gracefully packaged and shipped within a couple of days. We do however appreciate more time when able and recommend that whenever your ordering custom trophy awards and gifts with a due date that you make sure were away. This helps us ensure your delivery is exactly as discussed.
Yes, All proofs are sent within 24 hours (weekends excluded) by email so you can be sure production begins only after you have approved the proof. Our graphics team will send an email with an attached PDF showing your custom trophy design to scale. Once everything is perfect, just reply to the email with “Approved” and we’ll hand off your order to our craftsman to start building your awards..
We do offer discounts. The website is designed to accommodate the quantity discounts on all of our custom trophies and recognition awards, but you are always welcome to call as well. For larger quantities, we may be able to provide additional incentives for your awards program. Give us a call, we're happy to see how we can help.
That’s no problem, our folks can generate an invoice that will itemize your custom trophies, then once payment from your AP department is received, production begins. You are also welcome to request an open account, however, limitations do apply. Please know that most of the time when new clients are excited to find our exclusive custom trophy designs they often need them quickly so it may be best to use a credit card until your account has been approved for net terms. .
We can send you a sample on most items as long as we have a Random Sample in our showroom stock. These are generally overruns and slight imperfections, but make fantastic shippable samples of our custom trophy and awards that you can view in person. Once returned in the same condition we’ll refund the product cost, less shipping. Variations of our sample program are available as well depending on the type of custom trophy you request. Give us a call and we can quickly discuss and solve your needs. .
We do have gift boxes available for the majority of our custom recognition awards, however with all the exclusive awards and trophies we produce, there will be some that are not available. Contact us with an item number and we can discuss what options may be available to add your custom trophies in a gift box..
Absolutely! The majority of our clients come back after their first order for more. Whether it be monthly custom trophy awards or annual, we’ll still have your layouts so you only need to send us the information that changes if using the same products. The only other time we may need new art is if your logo changes. Either way, every order receives an email proof by so even if your reordering, we would never start production without proof approval. This ensures that every time you order custom trophies and recognition awards, they will arrive with accuracy.
IF you have difficulties emailing because of an outage or travel, we can always find a way through technology to get your approval. We do however make sure that all proof approvals are in writing through email so we can make sure our team gives you the best service and the most fantastic custom trophies you have ever seen! .