FAQ regarding our Crystal Paperweight Awards
We are quick around here since we actually manufacture our awards all in house, so if you see any of the paperweight designs on the site, we have stock. Most orders will ship withing a couple days of placing your order, but please know that quantities do play a part so we recommend you call or email with your in hands date so we can make sure they arrive on time.
Yes, every order receives a proof. Any of the crystal awards and torphies that have personalization request receive a proof within 24 hours, weekends excluded.
All digital proofs for your crystal awards that require customizing or personalization will receive a proof from our graphics team within 24 hours, excluding weekends..
You sure can We recommend you contact us if your crystal paperweight awards have a tight in hands date so we can advise accordingly to make sure your event is stress free and perfect .
We can ship your crystal awards and gifts anywhere needed whether hotel, residential or to another country. Your always welcome and encouraged to call or email if your awards event has a specific in hands date. It’s not uncommon when shipping our custom awards and recognition trophies to a hotel that you need to provide more information so our team can appropriately label with guest services and point of contact to ensure direct prompt delivery for your event.
Each crystal paperweight or any of our custom awards for that matter can be personalized with your logo and text as needed to create a stunning award or branding gift worthy of display…by the way, we don’t charge for that either!
We know that sometimes ordering custom personalize crystal awards of an sort can be expensive as many charge for setups, art charges, personalization an more….We like to make is easy, the price you see is the price per item you pay. All else is free. Free personalization, free layouts, free setups..
All crystal awards and gifts are packaged in bulk using recycled kraft paper and kraft packaging. We are environmentally friendly and do our part in many ways as such. In addition, some crystal awards and paperweights will have a presentation gift box option available o the product page if so needed. Our team are experts and sending fabulous crystal awards trophies and gifts all across the globe, so we take special care and pride in our packaging system to ensure a cozy ride from our factory in St Louis, MO to your destination.
Absolutely! Our systems are automated so as soon as your glass paperweights are marked shipped, our system will send an email that will show the tracking number for you to keep an eye on when to expect delivery. Please know that sometimes these automated emails are filtered to a clutter folder. If you log into your account, you can also find the tracking number available, but if all else fails, give us a call or email….we’re here to help! .
We are a premium manufacturer so Sand carving is the only way we would produce our crystal awards and trophies. Laser engraving is what smaller trophy shops use as it’s a lower cost method of decoration, but also with a much lower result. Laser engraving can nly mark the surface leaving a dull flaky image while sand carving penetrates the crystal by carving through a stencil. The final product is far superior with brightness and depth that is worthy of the elegance of crystal.