Blog

After twelve weeks of arguing that recognition is the highest-ROI retention lever in the operations and HR budget, the question becomes operational. How do you run it so it doesn't depend on constant … read more

PwC's manufacturing workforce research found that only 48 percent of manufacturing leaders believe their frontline workers feel engaged. The same research showed 70 percent engagement for office-using … read more

Recognition That Survives Leadership Change One of the most under-discussed reasons recognition programs fail isn't strategic, financial, or cultural. It's organizational. A new VP of HR comes in, sig … read more

Service anniversaries are the cheapest, highest-leverage retention moments on the calendar. They are predictable. They reward exactly the behavior you want, which is staying. They create a public mome … read more

Peer Recognition's Compounding Effect Most recognition programs are designed as one-way streets. Leadership recognizes employees. The flow is top-down, the decisions are managerial, the visibility is … read more