Each custom plaque award will have the options/selections for a logo and text. The options you will see on each product page allow you to attach your logo and enter your text to personalize your trophies. Our team will then build your plaques accordingly once your proof is approved.
Some folks like to just choose the option under Logo and Text that shows “I’ll email: firstname.lastname@example.org . Go through the checkout process and the site we will send you a confirmation email of your order. Once you receive the email confirmation of your plaque awards, just reply to that email, attach your logo, text and whatever information is needed and we’ll start building your proofs..
Every order receives a proof before production begins. We’ll email your proof withing 24 hours with an attached PDF for your review. The proof will show your plaque award choice to scale with your logo, employee name and any information you wish to display..
For Larger quantities and for multiple plaque award styles, we would be happy to assist with your order entry. In general, we ask when placing an order that you use the website as it helps with accuracy and less handling of information for your awards, but were always here to help so call or email anytime if help is needed. 636.537.1517 Press option 1
Within 24 hours? We’re quick around here so most proofs (excluding weekends) will be sent to your email within 24 hours placing your order. This will be your opportunity to make sure the Plaque layouts are error free and perfect.
No worries, exactly why each Custom plaque award is sent a proof to review the exact engraving for each award. This is your time to review diligently to ensure there are not spelling errors or layout mishaps of any kind in the image we send for review. Should you find an error or correction needed such as employee name on the proof of your crystal trophies, simply reply to the email with the revisions needed on the awards and we will send over a new proof for your approval.
Preferred file format would be AI, EPS, PDF, CDR or line art in vector form of black and white only, no grays. These will work best for most framed plaques and trophies.
We know this can sometimes be challenging for folks who may not have the best logo available, our team is here to help! Send the best logo you can find and we can usually make that work, but in the event the quality is very low, we’ll contact you to work through the options that will provide best results for the finished printing on your awards.
Most orders of our handcrafted plaque awards ship within a couple days of proof approval. UPS transit time from our location in St. Louis, MO to your delivery address will vary based on distance. Our factory is position wonderfully so that most of the transit times we see for ground service average a couple days before your employee awards arrive. Call us anytime if you have a specific date so we can advise the best shipping service to ensure your Custom plaques and employee awards arrive on time. (636) 537-1517
Our systems are automated and will send an email showing that your Custom Plaques have been shipped along with a tracking number for you to monitor. Keep in mind that sometimes these automated emails go to spam so if for some reason you’re not sure if the engraved trophies were shipped you can always login to our website and it will show there a well.
We have graphic files with custom plaque designs that go back many years! We save all your information for every custom recognition award with your engraving, employee names, personalization and all content to make reorder simple each year while following the same format and making on the changes need such as individual names, dates or any changes as requested. This creates consistency with your awards and trophies so your program is hands free.